MASTER NEW MEDIA — Mar 8 — At the end of 2006, Time magazine decided that its person of the year was "You". Yes, You. All the You’s that create and rate content on sites such as MySpace, Wikipedia and YouTube. In Web 2.0 the issue of trust has moved away from the people that run the site towards the people that populate it. The issue of "Can I trust this site?" still exists, but the new issue, "Can I trust the people on it?" is now equally important. The main difference now is that content is being generated by anyone and then being rated by anyone. How can you be sure that what other users write is true? To ensure site visitors continue to trust your site, you need to ensure users are who they say they are. You can:
- E-mail an activation link
- Send a text message with an activation code
- Send the activation code to a home or business address
- Only allow site visitors access to content/functionality if recommended by a registered user (LinkedIn, the online career network, does this)
- Show people you know their IP address when they’re logged in
- Collect users’ credit card details
- Allow users to rate a person
- Set up a reference system to highlight respected members
- Have real time face-to-face interaction ( e.g. Skype on eBay)
Original article by Mark McElhaw published on March, 2007 as "You Who? – Trust in Web 2.0" on Webcredible. FULL ARTICLE @ MNM


