RACONTEUR – The CEO of dating app Happn discusses her leadership journey, the importance of trust, and why being a CEO can feel like living 10 lives in one day
1. What was your journey to CEO like?
I transitioned from legal counsel to CEO in 2021 after working on governance and safety at Happn since 2017. The shift felt natural because I was already deeply involved in the company’s strategy.
2. How has your background helped you as a CEO?
My legal expertise supports strategic thinking, risk anticipation, and ensuring compliance with global regulations, all of which are essential for my role.
3. What skills does a good leader need?
Empowering and trusting team members while encouraging them to perform at their best.
4. Best business advice received?
Being authentic helps build trust and stronger relationships within the team.
5. What do you look for in leadership hires?
I value trust, optimism, courage, willingness to take initiative, and the potential to grow with the company.
6. Biggest challenge in the sector?
Fierce competition and differing global dating cultures, with women’s safety being a key priority in emerging markets like India.
7. Impact of the pandemic?
Dating-app fatigue led us to focus on features that prioritize fewer but more tailored profiles to meet user preferences.
8. Most enjoyable part of the job?
Balancing long-term strategy with operational collaboration and inspiring the team to achieve our shared goals.
9. Recommended business book?
No Rules Rules by Netflix CEOs Reed Hastings and Erin Meyer offer valuable insights into reinventing company culture.
10. Hobbies outside work?
Spending time with my two sons, exploring forests, swimming, and visiting flea markets to give old items a second chance.
by Sam Forsdick
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