DALLAS NEWS — Mar 10 — True.com will pay $1.5m in refunds to customers who were charged fees after they canceled their memberships. According to the settlement, True.com must revise its auto-subscription system to avoid future members from being accidentally charged. More than 150,000 members are expected to get a cash or membership refund, according to court documents.
The full article was originally published at Dallas News, but is no longer available.
Mark Brooks: Canceling a dating membership should be possible online within 3 clicks of logging in. It should NOT be necessary to phone or fax in order to cancel a membership. I signed up for TRUE last year, along with a number of other sites, and canceling was pretty straightforward over the phone. (Full Disclosure: TRUE is a former PR and business development client of Courtland Brooks)

HintCafe is going back to the basics of what good dating is all about. For a relationship to be successful there must be a foundation that paves the road for a long term and healthy relationship. Qualities like chemistry, intellect, beliefs, interests and values are just some of the areas that are important in improving your odds in finding a compatible partner. HintCafe boasts a sophisticated technology that slowly and continuously molds around your personality, interests, preferences and many other levels to match you with people based on the highest probability of chemistry and compatibility. Our goal is to successfully bring quality singles together not just online but in the offline world as well. We provide an innovative set of tools that create a “real life” atmosphere.
HintCafe is going back to the basics of what good dating is all about. For a relationship to be successful there must be a foundation that paves the road for a long term and healthy relationship. Qualities like chemistry, intellect, beliefs, interests and values are just some of the areas that are important in improving your odds in finding a compatible partner. HintCafe boasts a sophisticated technology that slowly and continuously molds around your personality, interests, preferences and many other levels to match you with people based on the highest probability of chemistry and compatibility. Our goal is to successfully bring quality singles together not just online but in the offline world as well. We provide an innovative set of tools that create a “real life” atmosphere.