HUFFINGTON POST – Jan 11 – With the advent of the iphone we saw the rise of the app but now that smartphones have transformed our lives, the way we use them is changing. People aren't downloading apps like it's 2008. They are spending 80% of their time on messaging platforms. Chatbots are essentially a new user interface which provides consumers the ability to communicate with brands the same way they communicate with friends and family. In the not so distant future, we will be able to communicate with a friendly Chatbot. In the past 6 months ~$100M dollars have been invested in Chatbots.
