CNBC – Feb 10 – eHarmony, the 16 year old company, still uses an extensive questionnaire with 150 questions. Founder and former CEO Dr. Neil Clark Warren is still seen in TV ads. New eHarmony CEO Grant Langston admitted: "The way we do it has been frozen in time." He said an antiquated communication process had left the product feeling dusty. Langston has been trying to make the use of eHarmony easier. One change is letting people take the questionnaire a little at a time.
by Trent Gillies
See full article at CNBC
Summarized by the Courtland Brooks team