Q: How do you see the current state of the industry?
A: There is a kind of fatigue that sets in with swiping services. Lots of casual people pedaling around exchanging "Hey, What's Up?" texts. The number of actual dates is, often, pretty low. I think most people want to know that the app or service they're using is going to give them a better result than meeting someone in a bar. That's the premise for our business.
Q: What are some of the challenges?
A: eHarmony is a 17-year-old tech company and that alone is a challenge. Our communication platform was antiquated. We trashed it and built a new system that is faster and helps create more communication between people.
Q: What makes eHarmony different?
A: eHarmony is built on science. Looking forward, I think people are going to want to understand why they are being matched to someone. eHarmony is also leading the industry in background verification.
Q: You worked your way up the corporate ladder to become the CEO. Do you have any advice for executives hoping to follow in your footsteps at their respective organizations?
A: Every company and every CEO I know wants three things from employees…. energy, execution, and ideas. You want to be an excellent source of these.
The full article was originally published at Huffington Post, but is no longer available.
Summarized by the Courtland Brooks team