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Service Spotlight: Teligence

Posted on March 6, 2013

OPW INTERVIEW – Mar 6 – Teligence knows voice chat, and mobile dating (white label), and has a customer service outsourcing offering as well (On Q). They’ve been busy. Here’s a quick spotlight interview with the GM, Jeff Prete. (Full Disclosure: Teligence is a client of Courtland Brooks)

Tell us about Teligence, what do you do?
We’ve been in the voice-chat industry for 22 years. We’ve branched out into the web and to white label mobile apps.

How big is the business?
We’re $50 Million+ a year in revenues with a high degree of profitability.

If a dating company comes to you and says we want voice chat, can you help?
Yeah, absolutely. Voice chat is the easiest one to set up right now. It's a 22 year old platform that monetizes at a very high rate. You can be up and ready in 2 weeks.

What's the revenue split?
It's 50/50. The more you market it, the less our share is.

You can also help with customer service outsourcing, I understand?
We've got a voice customer service team, 24/7/365 email support as well as content moderation.

Are you multi-language?
English, Spanish, and Portuguese are our strengths. We can staff up and get any other language that we need to.

And I think you have an announcement for us about your white label mobile dating platform?
Yes, Here Media liked our white label dating infrastructure, so we worked with them to launch the new Gay.com website. It looks great – you should check it out. The next step is to launch their dating service on iPhone, Android, Windows Phone, and mobile web. They have a very active community and it’s been great to deliver them the next generation of services in the dating industry.

See all posts on Teligence

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