FAST COMPANY – Match Group has attracted activist investors seeking changes to revitalize Tinder and the dating app industry. The company reported better-than-expected Q2 results, boosting shares by 14%. Tinder's paying users stabilized at 9.6 million, slightly above estimates, signaling recovery. CFO Gary Swidler emphasized 2024 as a year of progress, focusing on stabilization and improvement. Despite positive trends, Match shares remain 17% lower than last year. The company is laying off 6% of its workforce and shutting down live streaming services to focus on generative AI tools. Activist investors urge strategic changes, with some suggesting potential sales if improvements falter.
Category: Match Group
Second Quarter 2024 Financial Highlights
PRESS RELEASE – In Q2 '24, Match Group reported a 4% revenue increase to $864M, or 8% when adjusted for foreign exchange, totaling $892M. Operating income decreased by 5% to $205M. Tinder saw a modest 1% growth in direct revenue to $480M, while its user base declined by 8%. In contrast, Hinge experienced a 48% revenue increase to $134M, driven by a 24% rise in payers. Both apps implement features like AI-driven photo selection and "Your Turn Limits" to address user challenges, such as dating fatigue, and improve the overall dating experience by emphasizing safety and meaningful connections.
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Dating Apps in India: a Danger for Women
EL PERIODICO – Economic growth [in India] has largely come from market liberalization and the entry of large foreign companies that have widened inequalities and neglected social crises, including the gender gap and violence against women. Crimes against women [in India] have increased 82% in the last decade – 445k cases in 2022, compared with 244k cases in 2012. In 2022 there were 31,516 rapes, up 26% in ten years.
After Modi came to power in 2014, he rolled out the red carpet for tech giants, including Tinder, Bumble, and Hinge. Created by and for Americans, they saw a promising market in India: half of the most populous country in the world is under 25 years old and has the fastest growth rate of mobile users. They landed with American products without adapting them to a very complex social fabric, an ancient caste system and patriarchy, and a long history of suppression of women's rights. India is the most dangerous country in the world to be a woman. With the arrival of Modi and these apps, the situation has worsened. Women feel unprotected by the law and authorities. India has the largest gender imbalance in the world: there are more than 63 million 'extra' men.
Match Group entered India in 2014 with Tinder, then Hinge in 2015. Bumble arrived in 2017. When it came to adapting their products to India, all the companies failed.
In early 2014, Jess Carbino, earned her PhD in Psychology & Sociology from UCLA, and became a Sociologist for Tinder. Carbino's 3-person team had the mission to soak up the political and social context of the countries to which the group planned to expand. Sometimes, they traveled to the place. This was not the case in India. The report they prepared for this country included references to the diversity of religions and languages, the caste hierarchy, the high rate of violence against women, and the prevalence of arranged marriages – 90% of weddings in India are agreed between families. "We were fully aware that a disruption was occurring," says Carbino. "And we knew that as the next generations were less corseted by their parents, we could create change."
Hrithik Bhandari was 19 years old when, in 2018, Tinder made him a "campus ambassador" at the National Institute of Technology in Jodhpur. In return, he got a subscription and occasional invitations to events. He walked around with a Tinder t-shirt, giving away merchandise and convincing his mates to join him.
The proof that Match Group was aware of the abuse problems in India is the 'Let's talk about consent' campaign from 2021. A short film showed a young couple. She breaks up because he forces her to have sex when she doesn't want to.
"With a popular culture that has blurred the boundaries of consent for generations, and a society that doesn't recognize the importance of discussing boundaries, modern dating is complex for the country's young people," reads the statement that accompanied the presentation of the film. Campaigns on social networks in 2014 challenged women, portraying them as independent and free young people, but their 'target' had become the men who did not respect them.
Only 1 in 4 crimes against women [in India] end in a conviction, and 95% of the reported cases are still pending processing, according to the latest report of the National Crime Records Bureau of India.
The biggest pending task for apps is identity verification, which is limited to contrasting a 'selfie' with profile photos. Criminal record and sexual & violent crimes checks are still pending.
The Indian Penal Code considers any sexual relationship without consent a rape, a serious crime. The problem is the definition of consent: being in the same room as the aggressor is often equated with giving permission to be intimate. People Against Rape in India helps survivors take their cases to court. "Society, even the authorities, do not feel sorry for the victim," says its founder, Yogita Bhayana.
by Irene Benedicto
See full article at El Periodico
Mark Brooks: Here is another excellent video by Tinder India on boundaries and permission, with 1.6m views. And another with 1.3M views. I think the underpinnings of any great loving relationship are honesty, respect, and communication. But how on earth do we train this and navigate all the cultural, religious, and psychological complexity? Is it really our irresponsibility? This article raises more questions than answers. It made me realize that perhaps we need a place for more open (yet private) discussion as an industry. Please email me your thoughts at mark@courtlandbrooks.com.
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Match Group’s Q2 Revenue Growth and Tinder Concerns
MARKET WATCH – Match Group is expected to report Q2 of $856.5M, up from $829.6M last year. Earnings are projected to remain at 48c per share, with net income slightly increasing to $138.3M. Despite these positive forecasts, concerns persist about declining paying users on Tinder. Activist investor Starboard Value has acquired a significant stake in Match, urging improvements at Tinder and suggesting the company consider going private if changes aren't effective.
Niche Dating Apps Thrive as Mainstream Rivals Struggle
FINANCIAL TIMES – Targeted dating apps are gaining traction as mainstream rivals like Tinder and Bumble face user declines. Apps like Grindr and Feeld attract specific communities, such as gay men and those interested in non-monogamy. Grindr's shares have doubled in 2023, contrasting with declining shares of Match Group and Bumble. Feeld has seen a 10% increase in users exploring open relationships and polyamory. These niche apps benefit from a deep understanding of their communities, leading to higher user loyalty and monetization opportunities. Match Group is shifting focus to niche products like Archer, for gay and bisexual men, and other demographically tailored apps to offset declines in mainstream platforms.
Podcast: Match Group’s Latest Apps and Cultural Shifts in Dating
ADWEEK – In this episode of the podcast "Yeah, That's Probably an Ad," ADWEEK brand editor Rebecca Stewart talks with the heads of Match Group's newest dating apps: Jonathan Kirkland (BLK), Cindy Lim (Yuzu), and Julia Estacolchic (Chispa). They discuss how dating apps now focus on social connections, not just romance. BLK's "New Year, Real You" and Yuzu's partnership with Sundae School celebrate diversity and authenticity. Chispa's "Fluent in Amor" highlights Latinx cultural nuances. Gen Z prefers fluid social interactions, so Match Group adapts to meet these needs.
Match Group’s Upcoming Earnings Report
BARCHART – Match Group, valued at $9.14B, is set to announce its Q2 2024 earnings on July 30. Analysts predict a profit of $0.48 per share, matching last year's figure. The company has exceeded EPS estimates in the last four quarters. Last quarter, Match Group repurchased 5.60M shares for $197.60M. For the full year, EPS is expected to be $2.11, down 6.6% from $2.26 in 2023.
OkCupid’s Safety Negligence Allegations
THE BUREAU OF INVESTIGATIVE JOURNALISM – Former staff at OkCupid have accused senior management of neglecting user safety, potentially exposing users to risks of assault and rape. A customer service manager allegedly ignored critical safety requests, including those related to criminal investigations and potential threats. The Bureau of Investigative Journalism (TBIJ) reveals a culture of mismanagement and nepotism, with staff complaints ignored or retaliated against. OkCupid's parent company, Match Group, has been criticized for insufficient action. OkCupid denies the allegations, asserting their commitment to user safety and data protection.
by Niamh McIntyre
See full article at The Bureau of Investigative Journalism
Match Group CEO Bernard Kim Pushes for Innovation and Premium Experiences in Dating Apps
WALL STREET JURNAL – Match Group CEO Bernard Kim, known as "GamerBK" on social media, has a background in mobile gaming and is now leading Match Group. Kim aims to convince users that paying for premium experiences on dating apps is worthwhile. Despite a challenging environment with complaints about scams and user dissatisfaction, activist investors are pushing for change, including innovation at Tinder. Kim's creativity and gaming experience are seen as assets. He previously helped turn around Zynga and has introduced weekly subscriptions and a $500-a-month plan on Tinder. Under his leadership, Match Group launched the gay dating app Archer and aims to improve Tinder through product innovation and cost cuts. Kim defends the effectiveness of dating apps and is focused on growing Tinder and expanding Hinge.
by Sara Ashley O'Brien
See full article at Wall Street Journal
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Starboard Acquires 6.5% Stake in Match Group, Pushes for Innovation and Margin Improvement
CNBC – Starboard Value, led by Jeff Smith, has acquired a 6.5% stake in Match Group and advocates for the company to focus on product innovation and margin improvement. If CEO Bernard Kim cannot execute a successful turnaround, Starboard suggests Match should consider going private. Match shares have dropped over 80% from their 2021 highs, with multiple activists showing interest. The stock surged nearly 9% in extended trading on Monday after the Wall Street Journal reported on Starboard's stake.
by Rohan Goswami
See full article at CNBC
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