REUTERS – Tinder will improve pricing transparency for premium services in the EU after consumer watchdogs raised concerns. The app uses automated methods to offer personalized discounts, but users were not informed, breaching consumer laws. Tinder will now clearly disclose personalized discounts and their factors. The EU stresses the need for transparency. Tinder stated discounts are applied evenly based on various factors. Compliance will be monitored, with fines possible for non-compliance.
Category: Tinder
After Dating App Murders Spike in Colombia, Match Group Offers to Help the Police
REST OF WORLD – In response to rising incidents of robbery and violence against foreigners in Medellín, Colombia, often linked to dating app meetups, Match Group met with the U.S. Embassy and local authorities to address safety concerns. Tinder, a Match Group app, will begin training Colombian police on using its crime reporting tools. Despite these efforts, experts and victims argue that dating apps still place too much safety responsibility on users. The city, an epicenter for such crimes, has seen a spike in tourist deaths, with many cases connected to app interactions. Tinder's initiatives, including in-app warnings and user verification, aim to mitigate risks, but calls for more comprehensive safety measures persist.
Tinder Launches Self-learning Course Aimed at Young Adults in India
INDIA TIMES – Tinder has launched a free self-learning course titled "Let's Talk Consent" on Coursera, developed in collaboration with youth platform Yuvaa, to address the need for comprehensive consent education among young adults in India. The course, informed by a Tinder survey revealing a strong desire for more resources on consent, offers in-depth guidance on navigating consent in relationships, recognizing relationship flags, and handling consent breaches.
Tinder’s New CEO: ‘We Have Dropped the Ball’ on Women’s Experiences
FORTUNE MAGAZINE – Faye Iosotaluno, the new CEO of Tinder, acknowledges the need for urgency and speed in addressing challenges facing the dating app. Tinder, responsible for over half of Match Group's $3.4B annual revenue, has seen a 5% drop in paid users YOY in 2023. The app faces competition for relevance, especially with Gen Z users seeking alternatives to the traditional "swipe" feature. Additionally, Tinder is dealing with a lawsuit accusing it of turning users into "addicts" for profit, which the company denies. Iosotaluno, who has been with Match since 2017 and served as Tinder's COO, aims to drive high-quality paying users and revenue in 2024. She acknowledges that Tinder has "dropped the ball" on women's experiences and envisions a product that prioritizes users' best interests.
by Emma Hinchliffe & Joseph Abrams
See full article at Fortune Magazine
Tinder’s ID Verification Is Expanding to US, UK, Brazil & Mexico
TINDER PRESS ROOM – After piloting in Australia and New Zealand, Tinder will be expanding the ID Verification option to users in the US, UK, Brazil, and Mexico. The process requires a video selfie and a valid Driver's Licence or Passport, and will check to see whether the face in the video selfie matches both the photo on the ID as well as the person's profile photos. It will also check the date of birth on the ID. Last fall, Tinder piloted this feature in Australia and New Zealand and users who completed the ID Verification option saw a 67% increase in matches than those not verified.
Tinder Tops the Charts, Coffee Meets Bagel Dominates Singapore’s Serious Dating Scene
CAMPAIGN ASIA – The latest research from YouGov Surveys shows that Tinder is the most popular dating app in Singapore, with 59% of users having used it. Coffee Meets Bagel follows closely behind, with 46% of users. Different apps attract different kinds of users: Coffee Meets Bagel is popular among those seeking serious relationships, while Tinder is favored by those looking for casual connections. Overall, 76% of Singapore residents have never used a dating app, with reasons ranging from not currently seeking a relationship to concerns about fake profiles and privacy. Despite this, 11% of singles are open to trying dating apps in the future.
by Samuel Tan
See full article at Campaign Asia
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A New Lawsuit Claims Match Group’s Apps Encourage Compulsive Use
REUTERS – Match Group was sued on Wednesday in a proposed class action claiming that its dating apps Tinder, Hinge and The League are designed to addict users, generating more profit for the company, rather than help them establish relationships. Match employs features "to gamify the platforms to transform users into gamblers locked in a search for psychological rewards that Match makes elusive on purpose," according to the complaint filed in federal court in San Francisco. The six plaintiffs – who live in California, Florida, Georgia and New York – called this inconsistent with Match's ad slogan that its apps are "designed to be deleted." Match rejected the plaintiffs' claims.
by Jonathan Stempel
See full article at Reuters
See the top news on Match Group See the top news on Hinge
See the top news on Tinder See the top news on The League
Dating App Downloads Are Slowing Down
TECH CRUNCH – According to data.ai, global downloads of dating apps saw only 1.9% growth YOY, compared with the 29% increase seen during the same time in the prior year. In the U.S., growth has also slowed, with a 2.38% YOY increase as of January 2024, reaching ~12.7M installs, down from the nearly 16% growth seen in January 2023. Match Group reported its total number of paying customers declined by 5% YOY. Tinder's paying customer growth also slowed again last quarter, dropping 8% to reach 10M payers. Match said it will now look to AI to improve the dating app experience.
How Dating Apps in India Have Become Crime Epicentres
INC42 – India's online dating scene, featuring apps like Tinder, Bumble, and local platforms like Woo and Quack Quack, is booming but faces serious safety concerns. A Norton report revealed that 66% of Indian dating app users have encountered financial fraud. Incidents of honey trapping and extortion are on the rise, with victims being blackmailed for large sums. The gender imbalance on these apps exacerbates the issue, with a male-to-female ratio on Tinder India reported to be 93:1. Despite the growth, with user numbers surging by 293% in the last five years, safety measures lag behind, leaving users vulnerable to crimes ranging from data leaks to physical harm.
Tinder’s New CEO Plans to Refresh the Legacy App
FAST COMPANY – Faye Iosotaluno, previously Tinder's COO and chief strategy officer at Match Group, has been appointed CEO of Tinder, aiming to rejuvenate the platform amidst challenges, including a decline in paying users by 8% in Q4 2023 from the previous year. This marks the fifth consecutive quarter of decline, attributed partly to increased subscription prices. Tinder is now focusing on adapting to its largest user demographic, Gen Z, and integrating artificial intelligence to enhance user experiences. These efforts are part of Tinder's broader strategy to regain its leading position in the online dating industry.
